Almost 30% of small businesses don’t have commercial insurance coverage. To ensure your business is fully protected from accidents and other unexpected costs, you’ll want to find a policy tailored to your specific coverage needs, such as commercial auto insurance if your business owns or operates vehicles or commercial property insurance if your business is a storefront or operates out of an office. Investopedia reviewed 17 small business insurance companies and identified the best based on coverage types, policy limits, customer service, and other factors. Best Commercial Business Insurance Companies Best Commercial Business Insurance Companies Why Trust Us Methodology Why We Chose It The Hartford provides a variety of coverage options, high liability limits, and handy online tools. Pros & Cons Pros Several coverage options High general liability coverage limits 10% discount if you purchase business owner’s and workers’ compensation insurance policies Cons Frequent complaints about commercial auto, commercial liability, and workers’ compensation businesses Below-average customer satisfaction rating with J.D. Power Overview The Hartford offers a variety of coverage options for small businesses and up to $4 million in general liability coverage, the highest limit among the companies Investopedia reviewed. Its basic business owner’s policy (BOP) combines general liability, commercial property, and business income insurance. If you purchase it alongside The Hartford’s workers’ compensation insurance, you may qualify for a bundling discount of up to 10%. A business owner’s policy (BOP) combines the most common commercial insurance coverages into a single policy package, such as property and liability insurance, typically at a lower cost than purchasing each separately. Small business owners typically pay about $85 a month for a BOP from The Hartford. Your premiums may vary based on your business’s industry, location, employee count, and coverage needs. Aside from workers’ compensation, you can also add coverage for professional liability, commercial auto, and data breaches to The Hartford’s BOP. However, The Hartford’s commercial liability, commercial auto, and workers’ compensation businesses receive more customer complaints than expected for a company of its size, possibly indicating issues with the claims filing experience or customer service. Business Coverages Offered Why We Chose It Thimble may be your best option if you only need temporary general liability insurance protection, thanks to its flexible term policy offerings. It receives few complaints and provides quick online quotes. Pros & Cons Pros Offers short-term policies Receives few customer complaints Online quotes available Cons Claims handled by other companies No employment practices liability coverage Overview Thimble receives fewer customer complaints than expected compared to other companies its size. Plus, it’s one of only two companies Investopedia reviewed that offer short-term liability coverage, allowing you to buy a policy for a month, a year, or a specific job. This ensures you’re only paying for the coverage you need. Note Commercial general liability insurance protects a business from financial losses due to bodily injury, personal injury, and property damage caused by the business’s operations, products, or incidents at the workplace. Thimble liability policies average $42 a month, but your price will vary based on your business's risks and how much coverage you need. Thimble provides fast quotes and coverage, but it’s a broker, not an insurer. While Thimble facilitates purchasing your policy, other companies, specifically Markel and National Specialty Insurance Company, manage the actual insurance coverage and claims handling. While you might have a smooth experience buying your policy through Thimble, your experience dealing with a client or needing customer service could be different. Thimble also doesn’t sell employment practices liability insurance, so you’ll need to look elsewhere to get coverage for employment-related claims. Thimble was founded in 2018 and acquired by Jersey City-based Arch Insurance in 2023. Business Coverages Offered Why We Chose It CNA’s commercial property insurance has the best customer complaint record among the insurers Investopedia reviewed. Pros & Cons Pros Few customer complaints Highly customizable policies Cons No coverage for home-based businesses No digital proof of coverage Below-average customer satisfaction rating with J.D. Power Overview CNA offers property coverage for various industries, from commercial real estate to entertainment to health care. Compared with other companies its size, the number of customer complaints it receives is among the lowest, especially for its commercial property business. Note Commercial property insurance covers businesses building damage caused by fire, theft, and natural disasters. If a covered risk damages your business and needs to be repaired or rebuilt under new or updated building codes, its CNA Connect business owner’s policy will cover the increased costs of complying with these laws. This is known as building ordinance coverage. Without it, you might have to pay the difference between your policy’s coverage limits and these increased costs entirely out of your pocket. It also includes business income coverage, which reimburses you for financial losses due to a covered event that disrupts business operations. However, it doesn’t cover home-based businesses and lacks digital certificates of insurance, which provide a quick way of proving coverage to a lender or client. CNA is headquartered in Chicago and was founded in 1897. Business Coverages Offered Why We Chose It Travelers commercial auto insurance receives few customer complaints and offers protection for business equipment in transit. Pros & Cons Pros Commercial auto business has a lower number of complaints compared to similar companies Comprehensive coverage for transported property Wide selection of coverages Cons No online quotes or customer service chat Overview Travelers commercial auto insurance typically includes liability coverage amounts of up to $1 million for bodily injury and property damage to others. It also offers physical damage coverage for owned vehicles, collision coverage for losses from crashes or rollovers, and comprehensive coverage for non-collision-related losses, such as those involving animals or birds. The company has the best complaint record for commercial auto coverage among the companies Investopedia reviewed. It offers inland marine coverage, which protects equipment and materials during transport and at locations like warehouses. Note Inland marine insurance protects business property—such as equipment, machinery, and products—at job sites, in warehouses, and during land transportation. It’s related to ocean marine insurance, which covers property transported by sea. Travelers is a financially strong insurer, which is important because it indicates it’s equipped to pay customer claims far into the future—regardless of economic conditions. However, its website lacks live customer service chat and online quote features. You’ll have to contact an agent over the phone or email to apply for coverage. Travelers was founded in 1864 and based in Hartford, Connecticut. Business Coverages Offered Why We Chose It Erie is a strong option for construction businesses needing high liability coverage limits and surety bonds, despite some issues with customer complaints. Pros & Cons Pros Few customer complaints for property, auto, and workers’ compensation businesses Offers high liability coverage limits Surety bonds available Cons High complaint rate for liability business Overview If you run a construction business, Erie may be a good choice for financial protection. It receives few customer complaints outside of its commercial liability business. The company offers up to $5 million in aggregate general liability protection and $3 million in commercial auto coverage for general contractors, the highest limits in Investopedia’s review. It also provides surety bonds. Note Surety bonds help small businesses secure contracts by guaranteeing project completion. Many public and private contracts require these bonds. However, Erie’s liability business receives more complaints than expected for a company of its size, and its competitors may offer more coverage options for transported property. Erie Insurance is based in Erie, Pennsylvania, and was founded in 1925. Business Coverages Offered Investopedia launched in 1999 and has been helping readers find the best business insurance since 2020. Our unbiased, in-depth reviews are based on thorough research into each insurance company to help you make informed decisions for your business. To find the best commercial insurance for business, we first researched industry data, company market share, and customer search trends to pinpoint key features and top insurance providers. We evaluated 17 companies across 41 criteria. We conducted the research between Feb. 4 and March 20, 2025. Our research included financial strength ratings from AM Best, customer satisfaction ratings from J.D. Power’s 2024 Small Commercial Insurance Study, and complaint data from the National Association of Insurance Commissioners. We also looked at coverage types offered, coverage limits, and digital features.Best Commercial Business Insurance Companies
Best for Small Businesses : The Hartford
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Best for General Liability : Thimble
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Best Commercial Property : CNA
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Best Commercial Auto : Travelers
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Best for Construction : Erie
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Why You Should Trust Us
How We Chose the Best Commercial Business Insurance Companies
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Next Insurance. “90% of Small Business Owners Aren’t Confident They Are Adequately Insuranced, According to Survey.”
U.S. Small Business Administration. “Surety Bonds.”
