Hotel San Jose Airport, USA - www.trivago.com (2024)

This hotel meets all the basic needs for a quick, overnight stay. The rooms are clean and have many additional features, like refrigerators and microwaves, which most budget hotels lack. In this area, for these features, this hotel is a reasonable price and gives a good value for what is received.

This hotel is perfect for those traveling by train, plane, or automobile. There is easy access to all those modes of transport. The free parking at the hotel is even monitored by security cameras. Plus, the location is close to all you'll want or need for eating, shopping, or touring of attractions.

While most stays and check-ins are automated and impersonal, this hotel goes out of the way to make a personal connection with guests. The reception and management are cheerful and helpful, whether in person or on the phone, whether day or late at night. Plus, they also take special needs into consideration when booking rooms.

The bedding and linens provided by the hotel have seen better days. The sheets are thin and some are stained. There are also no fitted sheets on the bed, which can ride up and tangle legs at night. The towels are thinner and scratchy, plus the pillows and mattresses are flat, rather than plump and luxurious.

There are frequent booking issues on the computer, especially if guests booked through an online source. Common problems are lost reservations, double booking, and double charges. However, booking in person, by phone, has none of these issues.

The best feature of this hotel is the quick and easy access for an overnight stay. There are no real amenities to cause for a longer stay. The pool is sometimes closed, the parking lot is frequently filled to the max, and the breakfast is light and cold.